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About BTA
Baker, Thomsen Associates (BTA) is now a part of Brown & Brown of California and a full service insurance firm. Incorporated in 1980 and headquartered in Orange, California, BTA provides benefits solutions to employers in a broad range of industries. Our mission is to enable our clients to achieve maximum value from their investment in employee benefits and all their insurance needs. Licensed in all US states and Canadian provinces, BTA has the experience and ability to serve the unique needs of the multi-location client.
Experienced Consultants
Our focus on customer satisfaction demands that we find and retain the most qualified professionals in the business. BTA consultants have extensive experience in employee benefits plan administration, benefit brokerage and consulting, and sales and customer service for benefit plan providers. We bring a thorough knowledge of best industry practices, government regulation, and real-world practicalities to create comprehensive, flexible, and cost-effective benefit plan designs for you. In addition, we provide full support to ensure your benefit plans are in compliance with federal and state regulations. In addition to ongoing education to keep you up-to-date with changing legislation, BTA provides you with all the tools you need to be compliant.
Client-Focused Service
BTA consultants take pride in providing the highest level of customer service on your benefit plan operation and administration issues. We serve as your advocate with benefit plan providers to resolve billing, claim, enrollment, and eligibility problems.
Vendor Relationships
BTA considers our relationships with benefit plan providers and related vendors an integral part of our ability to provide superior results. We have a reputation with benefit plan providers and vendors as being fair, honest, and extremely detail oriented. We'll negotiate competitive rates and benefits with plan providers and vendors based on pertinent, legitimate factors.
Multi-Location Expertise
Plan design, employee contribution strategy, and employee communications require special expertise to maintain equity among employees while controlling escalating costs. These elements are unique and critical for multi-site, multi-state employers. In our third decade of operation, BTA has provided benefit solutions to dozens of multi-site and multi-state clients. Licensed in all US states and Canadian provinces, BTA has the ability to serve the unique needs of these clients. In fact, 80% of our client base has branch locations, and 45% have locations in multiple states.
Unrivaled Employee Communications
The best-designed benefit plan will not produce employee satisfaction if it is not communicated and implemented properly. BTA's employee benefit communication materials are customized for each client, and provide employees with benefit information in a manner that is informative and easy to understand. These communication materials allow employers to clearly and effectively communicate benefit information to employees.
Internet Capabilities
As part of our standard services, BTA offers our clients the power of BenefitsReview.com® to streamline benefit communication and compliance. BenefitsReview.com is a secure, password-protected website customized to each client's specific benefit plan.
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